Copper Wear Phone Numbers and Emails

Toll-Free Number:

  • (800) 718-5135
    Privacy Inquiries
Send Message

Customer Service:

  • (804) 451-5000
    English and Spanish
  • (973) 287-5100

Legal:

  • (973) 287-5134

Copper Wear Emails:

Customer Service
General Info
ARBITRATION AGREEMENT
Legal
Privacy Inquiries
Media
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Contact Information

Copper Wear Website:

Copper Wear Help Center:

Corporate Office Address:

Tristar Products, Inc
500 Returns Road
Wallingford, Connecticut 06495
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 8:00pm (EST)

Saturday - Sunday: 9:00am - 5:00pm (EST)


Privacy Inquiries

Tristar Products Inc.

492 Route 46 East,

Fairfield, NJ 07004

More contact details

Fax:

+1(973) 575-6897

Copper Wear Rating Based on 46 Reviews

Rating details

2.0
more details
Product or Service Quality
Customer service
Advertised vs Delivered
Website

Rating stats

Rating trend

Summary of Copper Wear Customer Service Calls

356 TOTAL
CALLS
04:52 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Copper Wear?

Shipping and Delivery Question:

  • “To se about the size o recieved. The size is to small?”
  • “Received socks wrong size”
  • “Wrong size the shirt”

Request for Information Question:

  • “To check on order”
  • “Check on status of an order”
  • “Order information”

Product/ Service Question:

  • “Product availability”
  • “Need information about product”
  • “They were damaged”

Return/ Replace Question:

  • “Return”
  • “Waiting for a return label also would like to know when i will get my kmee bracehen my knee br”
  • “Return the wrong size, I was told that you carried shoe sizes 13 and 13and a half ,tried to call and was on hold 3 different times for almost 1 hour”

Payments and Charges Question:

  • “Missing items from the order that we received and charged for”
  • “To get discount that you are offering on line”
  • “Over charged”

Activation/ Cancellation Question:

  • “Cancel a order”
  • “Cancel inaccurate order”
  • “Need to cancel order number 29852447”

Account Question:

  • “My account was closed”

Cards Question:

  • “Got a card to call you”

Website/ Application Question:

  • “Website doesn't ask for 10% off code for repeat customer.”

Other Question:

  • “Have copper tires making loud noise”
  • “I didn't recieve my full order”
  • “Order received”

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