Contact Copper Wear Customer Service
Copper Wear Phone Numbers and Emails
Toll-Free Number:
-
(800) 718-5135Privacy Inquiries
Customer Service:
-
(804) 451-5000English and Spanish
-
(973) 287-5100
Legal:
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(973) 287-5134
Copper Wear Emails:
Customer Service
General Info
ARBITRATION AGREEMENT
Legal
Privacy Inquiries
Contact Information
Copper Wear Website:
Copper Wear Help Center:
Corporate Office Address:
Tristar Products, Inc
500 Returns Road
Wallingford,
Connecticut
06495
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 8:00pm (EST)
Saturday - Sunday: 9:00am - 5:00pm (EST)
Privacy Inquiries
Tristar Products Inc.
492 Route 46 East,
Fairfield, NJ 07004
Fax:
+1(973) 575-6897
Summary of Copper Wear Customer Service Calls
356
TOTAL
CALLS
CALLS
04:52
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Copper Wear?
Shipping and Delivery Question:
- “To se about the size o recieved. The size is to small?”
- “Received socks wrong size”
- “Wrong size the shirt”
Request for Information Question:
- “To check on order”
- “Check on status of an order”
- “Order information”
Product/ Service Question:
- “Product availability”
- “Need information about product”
- “They were damaged”
Return/ Replace Question:
- “Return”
- “Waiting for a return label also would like to know when i will get my kmee bracehen my knee br”
- “Return the wrong size, I was told that you carried shoe sizes 13 and 13and a half ,tried to call and was on hold 3 different times for almost 1 hour”
Payments and Charges Question:
- “Missing items from the order that we received and charged for”
- “To get discount that you are offering on line”
- “Over charged”
Activation/ Cancellation Question:
- “Cancel a order”
- “Cancel inaccurate order”
- “Need to cancel order number 29852447”
Account Question:
- “My account was closed”
Cards Question:
- “Got a card to call you”
Website/ Application Question:
- “Website doesn't ask for 10% off code for repeat customer.”
Other Question:
- “Have copper tires making loud noise”
- “I didn't recieve my full order”
- “Order received”
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Copper Wear